Agent-Front Desk
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Immerse yourself in the refined world of the Renaissance Paris Nobel Tour Eiffel, a place where elegance and warmth come together in the heart of Paris’s 16th arrondissement. Nestled in a unique setting, between historic buildings, a lush garden, and a green terrace, our hotel embodies a subtle blend of classic charm and contemporary innovation. Here, every detail is designed to provide a memorable experience for both our guests… and our team members.
As an Accommodation Intern, you will have the opportunity to play a key role in creating memorable experiences for our guests and contributing to the reputation of our brand.
As a Guest Relations InternYou will be at the heart of the guest experience: understanding their needs, carefully preparing their arrival, and ensuring that every moment—from first contact to arrival day—is smooth and memorable.
Your main responsibilities will include:
- Welcoming guests at breakfast and in public areas
- Taking care of VIP and regular guests
- Coordinating special amenities for VIP guests
- Monitoring guest arrivals and accompanying VIPs of the day
- Making courtesy calls during the guest’s stay
- Ensuring that all guest feedback (GSS, MVR, social media) is handled within the required timeframe
- Reporting all guest complaints and issues in GXP & Opera
You will be the primary point of reference for our guests: anticipating their needs, orchestrating every detail with precision, and providing personalized solutions to make their stay unique. From the first request to the final interaction, you will ensure a seamless, warm, and memorable experience.
Your main responsibilities will include:
- Doing everything possible to fulfill guest requests and ensuring follow-up, both inside and outside the hotel
- Building guest loyalty and promoting hotel services
- Recording guest preferences in the designated system (birthdays, honeymoons, pastries, etc.)
- Ensuring the quality of services provided and guest satisfaction
- Advising and organizing guest stays before, during, and after their visit if needed
- Contributing to the creation of the “Navigator” and sharing information
With your welcoming smile and positive attitude that brightens every day, you bring a strong sense of service and creativity to every interaction. Your interpersonal ease is matched by impeccable organization and strong adaptability. Passionate about the hospitality industry, you are able to manage multiple requests smoothly, communicate naturally in both French and English, and turn every challenge into an opportunity to deliver unique and memorable experiences.
Benefits- Compensation in accordance with current legislation
- 100% reimbursement of the “Pass Navigo” transportation card
- Meals provided in kind
- Preferential rates within the Marriott group (hotels and restaurants)
You will meet:
- Our dynamic HR team
- Maxime, your future manager
- Our General Manager
Henry Ford once said: “Coming together is a beginning, staying together is progress, and working together is success.”
At the Renaissance Paris Nobel Tour Eiffel, we understand that our people are our greatest strength. It is thanks to you that we can offer a unique experience to our guests.
Located in the heart of the 16th arrondissement, the hotel is uniquely designed around four historic buildings surrounding a lush garden and a peaceful terrace.
This upscale hotel offers:
- 122 rooms and suites
- 5 meeting rooms
- A fitness center
- A bar, “Le Salon”
The Renaissance Paris Nobel Tour Eiffel Hotel… a subtle blend of luxury, charm, tradition, and innovation, just steps from the Trocadéro.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.