AOTE - Kids Attendant - CAYMANIANS ONLY

POSITION SUMMARY

AOTE Attendant  

Responsible for promoting a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.  Assist with activities including snorkeling, kayaking, underwater photography and videography, botanic park (terrestrial) tours, sustainable living lessons, arts & crafts, etc.  Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.  Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.  Ensure preparedness of program with any necessary materials and have confidence in guiding the group at all times 

 

The ideal candidate must: 

 

• Be passionate about facilitating activities for children aged 4 and older, and helping to teach people about the wonders of the Cayman Islands 
• Have experience working with children ages 4 to 18 
• Act as a supporting team member on snorkeling and kayaking activities with older children and adults 
• Must be a capable swimmer and snorkeler, preferably with CPR/first aid and lifeguard skills  
• Provide information to guests about available recreation facilities, activities, lessons, and equipment. 
• Encourage and recruit guests to participate in recreation activities. 
• Register and schedule guests for activities by recording information using the appropriate method 
• Speak to guests and coworkers using clear, appropriate and professional language. 
• Stand, sit, or walk for an extended period of time or for an entire work shift. 
• Have the ability to work a flexible schedule including evenings, weekends and holidays 
• Be Able to energize the Ritz-Carlton culture and mission of Ambassadors of the Environment 

 

Personally contribute to the youth program’s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club’s child activity services. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs. Promote the club’s youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean, neat and well maintained.

 

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 35 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.

 

 

 

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.