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Assistant Housekeeping Manager

Courtyard by Marriott Pittsburgh University Center

Description

The Courtyard Marriott Pittsburgh University Center is seeking a motivated and detail-oriented Assistant Housekeeping Manager to help lead our housekeeping team. This position supports the daily operation of the department, including supervising and developing associates, inspecting guest rooms and public areas, managing daily assignments, and ensuring our cleanliness and service standards are consistently met.

The ideal candidate is a hands-on leader with strong organizational skills, a positive attitude, and a passion for creating a clean, welcoming experience for every guest.

Concord Hospitality is seeking an Assistant Housekeeping Manager to support and oversee the housekeeping, laundry, and houseperson teams, ensuring a clean, safe, and welcoming environment for guests. This role collaborates with the Front Desk and Maintenance Departments and requires a hands-on leader who can train, coach, and inspire the team while maintaining high standards of quality and efficiency.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Assist in leading housekeeping, laundry, and houseperson teams to achieve departmental goals
  • Ensure cleanliness, safety, and organization of guest rooms, public areas, and back-of-house spaces
  • Train, mentor, and hold team members accountable while supporting their professional development
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and a seamless guest experience
  • Monitor supplies, inventory, and departmental efficiency, implementing improvements as needed
  • Uphold property, brand, and regulatory standards in all operations

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills with guests, managers, and team members
  • Hands-on, proactive leadership style with the ability to coach and motivate a team
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    Salary: $57,000

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Qualifications

    Strong organizational and team leadership skills

    Experience
    • Preferred

      Strong organizational and team leadership skills

    • Preferred

      Experience with guest room inspections and hotelb clenliness standards

    • Preferred

      Previous supervisory or leadership experience preferred

    • Required

      1-3 years of housekeeping or hotel housekeeping experience

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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