Guest Service Expert
Delta Hotels Azores
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Delta Hotels bereitet rundum angenehme Reiseerlebnisse, die ganz auf die unverzichtbaren Bedürfnisse vielgereister Gäste der heutigen Zeit ausgerichtet sind. Unsere Gäste erhalten zuverlässig und reibungslos alles, was für sie wichtig ist. Und wir tun alles, um Überflüssiges abzuschaffen. Bei Delta Hotels by Marriott zeigen wir uns stets herzlich, kompetent und jeder Situation gewachsen, damit unsere Gäste sich auf Wichtiges konzentrieren können. Mit einer starken Präsenz in Kanada, dem Vereinigten Königreich und den USA expandiert Delta Hotels by Marriott mit hohem Tempo in Märkte rund um den Globus. Wenn Sie gerne zielgerichtet Service bieten und sich auf die wichtigen Details konzentrieren, laden wir Sie ein, sich unsere Stellenangebote bei Delta Hotels by Marriott anzusehen. Bei Delta Hotels werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.