TECHNICAL GUIDELINES
We’re here to help your job search go smoothly. Here are some guidelines and tips about the technical aspects of the online application process.
Supported Browsers
- Apple Safari
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
Uploading Attachments
The following file types (listed by file extension) are supported for candidate attachments:
- MS Word™ (.doc and .docx)
- Plain text (.txt)
- Rich text format (.rtf)
- Portable Document Format (.pdf)
- Open Document(.odt)
- Hypertext Markup Language (.html and .htm)
Note: If you live in the U.S. and need an accommodation to complete the electronic employment application, please call 301-581-1400. Leave a message and a member of our Human Resources team will return your call within one business day.
Marriott’s workplace policies and practices include a commitment to ethical recruitment: Marriott maintains a “no fees” recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
We urge you to be cautious and wary of recruitment scams in which scammers try to take advantage of job seekers by pretending to represent prominent companies, including Marriott.
What is a recruitment scam?
Recruitment scams are a form of fraud where scam artists posing as recruiters or employers offer attractive employment opportunities that require the job seeker to pay them money in advance or disclose personal information. Scammers claiming to be representatives of Marriott or another company pretend to recruit potential employees. Scammers often ask for money from applicants under the appearance of helping to secure work permits and visas, travel expenses and/or out of pocket expenses.
Scammers may use fake websites, unsolicited emails, calls or texts claiming to be from the company. The scam communication normally requests personal data and may ultimately request the forwarding of money on the pretext that this is to finalise the “application process” or “employment opportunity”. Unsuspecting applicants may be invited to participate in fraudulent interviews, be asked to fill-out fraudulent employment paperwork, and/or receive fake offer letters.
Tips to avoid becoming victim to a recruitment scam:
Any solicitation should be researched before you provide personal information.
- Be cautious: Refrain from immediately opening attachments or clicking on links in emails.
- Do your own typing: Use a search engine to look up a website rather than clicking on and following a suspicious link.
- Don’t respond: Refrain from responding to any emails or calls that request personal or financial information.
- Use security software and update it regularly.
- Report: File a report with law enforcement on any suspicious emails, calls or texts you may receive.
By making you aware of these fraudulent schemes, we hope to keep you from being victimised, and ultimately to stop these schemes from being perpetrated against others.
Warning signs
Scams typically:
- Use the Internet, local newspapers, or other print materials to advertise false job openings
- Use mobile-phone numbers rather than office numbers
- Request applicants to send their application or CV to an illegitimate email address or fax number
- Request that applicants transfer funds to a bank account or send money electronically to cover processing and/or immigration fees, insisting on urgency
- Do not include information about a specific job opening (or the job description is vague) and/or extend a job offer without an interview
- Request sensitive personal data or information, such as your date of birth, social security number, national insurance number, bank account information, passport information or any number appearing on identity documents.
Scams usually involve the use of illegitimate email addresses created to lead you to believe the communication is authorised by Marriott. For example, marriotthotel@london.com, marriotthotelcanadian20@yahoo.com. Sometimes they include misspellings of the Marriott name.
Here is our list of approved Marriott email domains:
@alofthotels.com
@bulgarihotels.com
@courtyard.com
@editionhotels.com
@elementhotels.com
@execapartments.com
@execustay.com
@fairfieldinn.com
@fourpoints.com
@galaxyhotelsystems.com
@grandelakes.com
@grandresidenceclub.com
@hiring.marriott.com
@HireRight.com
@Hirevue.com
@lemeridien.com
@luxurycollection.com
@marriott.co.hu
@marriott.co.jp
@marriott.co.uk
@marriott.com
@marriott.com.cn
@Marriott-sp.com
@marriott.vi
@marriotthiring.com
@marriotthotels.co.uk
@marriotthotels.com
@moments.com
@peoplescout.com (in some locations, PeopleScout is our recruiting partner in the USA and Canada)
@renaissancehotels.com
@residenceinn.com
@ritzcarlton.com
@ritzcarltonclub.com
@sheraton.com
@springhillsuites.com
@stregis.com
@stregisbalharbour.com
@stregisresidences.com
@towneplace.com
@westin.com
@whotels.com
@workflow.mail.us2.cloud.oracle.com
What should I DO if I have been targeted by a recruitment scam?
If you receive any communication concerning employment opportunities with Marriott from an email domain that is not listed above, the communication is likely not authorised by Marriott.
You may also contact the property location directly and ask to speak with the Human Resources department to confirm the authenticity of the communication. For more information regarding employment opportunities at Marriott and the job application process, you can visit www.jobs.marriott.com.
You may wish to contact your local police department and provide them with all information you have on the perpetrators. You should save messages from the perpetrator for further investigation if necessary.
What you should NOT DO if you have been targeted by a recruitment scam:
Do not respond to the unsolicited offers of employment from companies or email domains with whom you are unfamiliar. Do not send money to any source with whom you are unfamiliar. Do not disclose your personal and financial information. Cease all communication with the perpetrators if you believe the communications to be fraudulent.
What should I do if I gave scammers my personal information/money?
We encourage you to contact your bank and your local police department if you believe you are the victim of a recruitment scam. Since this is a criminal matter, potential remedies require the involvement of law enforcement, civil authorities, or other parties that have the authority to deter such crimes.
If you have given personal information to suspected scammers, monitor your financial accounts and credit report for suspicious behaviour. In the USA, if you believe your identity is at risk of being stolen, you can file a report with the Federal Trade Commission and/or local law enforcement. Outside the USA, you should contact the data protection authority for your country or region.
Having fallen victim to a scam, you may receive more emails, phone calls, or mail that could also be malicious. If you do receive a phone call or piece of mail regarding an account or pending account, search for the phone number of the organisation to research its legitimacy first.
Any suspicious phone numbers should be blocked, and any mail should be disregarded and thrown away.
What does Marriott do to prevent this?
Recruitment scams are now a global concern that span across all industries. Fraudulent employment postings, emails, and other false communications continue to increase across the internet. Scammers have learned to adapt their tactics to maximise their effectiveness. The best weapons against these threats will continue to be education and awareness.
Marriott is also a victim of recruitment scams since the company name continues to be misappropriated to camouflage these scams. We will continue to maintain ethical recruitment practices and help raise awareness about these pervasive tactics. We want to help your job search go smoothly.
Helpful links:
In the United States –
Federal Trade Commission – Recruiting Scams
Reporting suspected identity theft to the FTC
In the EU –
http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
