Assistant Sales Manager (Mandarin Speaker)

Position Summary

As an Assistant Sales Manager (Mandarin Speaker), you will be responsible for driving sales activities across Mandarin-speaking markets, with a primary focus on Taiwan and Hong Kong.

Leveraging your Mandarin language skills, you will develop and strengthen relationships with travel agencies, corporate clients, and incentive houses while identifying new business opportunities to maximize room revenue.

A key responsibility of this role is to drive the acquisition and growth of Group Business, including group accommodations, incentive groups, and leisure group business through travel partners, contributing significantly to the hotel's overall revenue performance.

Working closely with Revenue Management, Marketing, and hotel operations, you will develop tailored business solutions that enhance guest satisfaction while maximizing revenue and market share.

Key Responsibilities

• Develop and grow business opportunities within Mandarin-speaking markets, with a primary focus on Taiwan and Hong Kong.
• Manage and strengthen relationships with existing accounts while actively identifying and acquiring new business.
• Drive the acquisition and growth of Group Business, including group accommodations, incentive groups, and leisure group business through travel partners.
• Conduct sales calls, client meetings, and virtual presentations.
• Prepare proposals, quotations, and contracts for transient and group business.
• Coordinate and conduct hotel site inspections for prospective clients.
• Represent the hotel at domestic and international trade shows, sales missions, and industry events.
• Collaborate with Revenue Management and Marketing to develop and execute effective sales strategies.
• Deliver exceptional customer service while representing Marriott International's brand standards.
• Support the Sales & Marketing team with additional responsibilities as required.

Preferred Qualifications

Education

• High school diploma or equivalent required.
• Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field is preferred.

Experience

• Minimum of two (2) years of sales experience in the hospitality industry or a related field.
• Experience managing international markets or accounts is preferred.

Language Requirements

• Business-level proficiency in Mandarin (spoken and written) is required.
• English communication skills are preferred.
• Japanese language proficiency is preferred.

Desired Skills

• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to develop and maintain long-term client relationships.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience with Marriott systems (e.g., CI/TY, MarRFP, and other Marriott platforms) is an advantage.
• Self-motivated, proactive, and able to work collaboratively in a team environment.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

コートヤード・バイ・マリオットでは、あらゆる場所で旅するお客様のニーズによりよく応えることに情熱を注いでいます。これは、現代のビジネストラベラーのニーズに特化した最初のホテルを作ることとなったきっかけでもあり、また、旅行の目的に関わらず今日のコートヤード・バイ・マリオットでの体験がお客様に活力をもたらす理由でもあります。私たちは、お客様に期待を上回る体験を提供し、小さいながらも野心的なチームの一員であることを楽しみ、常に向上心を忘れず、そしてこれらすべてを楽しみながら行うことに情熱を傾けられる優秀な人材を求めています。