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Guest Experience Expert

Fairfield by Marriott Chennai OMR
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POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

フェアフィールド・バイ・マリオットは、世界各地に展開する1000軒以上のホテルで、どんな場所でも美しくシンプルな滞在をお客様に提供しています。私たちはマリオット・ファミリーの伝統を受け継ぎ、温かいホスピタリティで、穏やかで信頼できる体験をお手頃な価格で提供しています。私たちチームの一員になると、フェアフィールドが保証する、すべてのお客様が満足して帰宅できる滞在体験をともに実現していくことが必要です。フェアフィールドのホテルやサービスを最高の質で維持することに寄与できると思われる方は、ぜひ採用情報をご覧ください。フェアフィールド・バイ・マリオットの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、​目標を達成し、素晴らしいグローバルチームに参加し、​最高の自分になることができる場所で働いてみませんか。