Guest Service Expert
Delta Hotels Azores
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
デルタ・ホテルは、頻繁に旅行する現代人にとって必要不可欠なニーズを念頭に置いて考え抜かれた、シームレスな旅行体験を提供します。お客様に必要なものを完璧にお届けし、必要でないものはすべて排除するように努めています。デルタ・ホテル・バイ・マリオットでは、お客様が最も重要なことに集中できるよう、常に温かく、賢明で統制のとれたおもてなしを心がけています。カナダ、イギリス、アメリカで確固たる地位を築いているデルタ・ホテル・バイ・マリオットは、世界中のマーケットで急速に拡大しています。目的意識を持ったサービスを提供し、重要な細部に気配りすることが好きな方は、ぜひデルタ・ホテル・バイ・マリオットの採用情報をご覧ください。デルタ・ホテルの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、目標を達成し、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。