Analyst-Revenue Management
Courtyard by Marriott Bangkok Sukhumvit 20
POSITION SUMMARY
Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High School diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
코트야드는 전 세계 여행자의 니즈에 더 잘 부응하기 위해 열정을 쏟고 있습니다. 이를 통해 비즈니스 여행객을 위해 특별히 설계된 최초의 호텔을 만들 수 있었으며, 오늘날 코트야드가 여행 목적에 관계없이 고객의 니즈에 집중하게 되었습니다. 우리는 성취형 인재를 찾고 있습니다. 성취형 인재란 고객에게 경험 그 이상의 것을 제공하는 데 열정을 갖고, 작지만 야심찬 팀의 일원이 되는 것을 즐기며, 항상 개선하는 방법을 배우기를 좋아하는 동시에 이 모든 과정을 즐기는 사람을 말합니다.
코트야드에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 코트야드의 문을 두드리세요.