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Asst Mgr-Loss Prevention

Moxy Bandung
지원
자주 묻는 질문

JOB SUMMARY

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

• Complies with applicable federal, state and local law and safety regulations.

• Follows proper key control guidelines in loss prevention and in the property.

• Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

• Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follows Duty of Care process for the protection of guests and employees.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Oversees and guides the efforts of the Accident Prevention Committee.

• Oversees first aid program for guests and employees.

• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

목시의 모토는 '재미'이며, 재미 그 자체가 목시입니다. 전형적인 호텔 경험에서 벗어난 활기차고 스타일리시한 목시는 호텔과 도시에서 항상 재미있고 새로운 경험을 원하는 고객을 위해 설계된 호텔입니다. 활기찬 분위기의 공용 공간과 에너지 넘치는 목시 크루들이 즐거운 순간순간을 만들어 목시를 찾아온 고객이 즐거운 시간을 보낼 수 있도록 도와줍니다.

 
목시 크루들은 주어진 일에 진지한 자세로 임하지만, 결코 자신을 너무 심각하게 받아들이지 않습니다. 목시의 크루는 분위기를 가볍고 장난기 넘치게 만들기를 좋아하며, 주변 사람들을 따뜻하고 친절하게 대하면서 모두를 환영합니다. 목시에서는 일을 사랑하고, 항상 고정관념에서 벗어나 생각하며, 고객과 즐겁게 수다를 떨 수 있는 동시에, 현재를 충만하게 살지만 다음 단계를 알며, 에너지가 넘치고 솔선수범하는 태도를 가진 인재를 찾고 있습니다.
 
사려 깊고 활기차며 끊임없이 상대를 재미있게 해줄 수 있는 사람이라면 채용 공고를 살펴보고 눈에 띄는 분야가 있는지 확인해 보세요. 목시 호텔에 입사하면 메리어트 인터내셔널 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 ​최고의 나를 만들고 싶다면 목시 호텔의 문을 두드리세요.