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Guest Experience Expert

Aloft by Marriott Muscat
지원
자주 묻는 질문

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

알로프트는 결코 평범하지 않습니다. 그러나 지나치게 유행을 따르지도 않습니다. 우리가 알로프트에서 가장 중요시하는 건 고객과의 소통입니다. 반려견을 데리고 산책을 나갔다가 한 잔 하러 돌아오는 고객이나 동료와의 회의를 마무리하는 고객, 가족 또는 친구와 좋아하는 밴드 공연을 보기 위해 방문한 고객 등 알로프트를 찾은 고객 모두에게 지인들과 오붓하게 시간을 보낼 수 있도록 하는 것은 물론 주변 지역을 충분히 경험하고 문화를 즐기도록 하여 현지를 체험하는 소통의 중심지 역할을 수행합니다. 우리는 틀에 박힌 선 밖으로 발을 내딛는 것을 두려워하지 않으며, 자기 표현을 주저하지 않는, 자신감 충만한 인재를 찾고 있습니다. 다른 이들과 소통할 일에 가슴 벅차오르는 분이라면, 알로프트 호텔을 선택하시기 바랍니다. 알로프트 호텔에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선​을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀​의 일원으로 최고의 나를 만들고 싶다면 알로프트의 문을 두드리세요.