Director of Operations
London Marriott Hotel Kensington, London England
Q: Share an inspiring and/or memorable time in your position. What made it so memorable?
A: The most inspiring moments in my position come when I make a positive impact in someone’s life. Whether is creating a memorable experience for a guest or supporting a team member and seeing them develop in to their next career move it gives me great sense of satisfaction. The journey is very inspiring and motivating.
Q: How have you grown personally since you’ve been working at Marriott International?
A: Working for Marriott the last 13 years I had the opportunity to travel with work as part of my career progression. I lived and worked in 2 countries, 5 cities and 8 different hotels where I developed long lasting friendships with people from all over the world and seen some amazing sights. The skills I have attained through the training I have been fortunate to participate in, are skills that I use in my personal life as well as business which makes it a win-win situation.
Q: How have you been encouraged to take care of each other as associates?
A: I have been actively involved numerous times either as participant or organizer in activities within the hotel that promote physical and emotional wellness. From reflexology, massage, meditating and yoga lessons to healthy eating. In general, creating an environment where the team is having fun at work whilst still making the job happen is a focus on our day to day operations.