Senior Manager, Procurement Communications
Marriott International HQJOB SUMMARY
The Senior Manager, Enterprise Procurement Communications, will play a critical role in shaping and executing communication strategies that support Marriott’s enterprise procurement organization. The Senior Manager is responsible for developing clear, consistent, and timely communications that reach a diverse audience — from corporate stakeholders and vendors to on-property teams. This role also oversees technical and crisis communications, ensuring readiness and responsiveness during supply chain disruptions or vendor-related issues. In addition, the Senior Manager provides support to continent and property teams, enabling better understanding and execution of procurement processes through toolkits, feedback loops, and a centralized communication platform.
CANDIDATE PROFILE
Education and Experience Required:
BA/BS in Communications, Public Relations, or related fields
7+ years of experience in communications, preferably in supply chain within the hospitality or CPG Industry
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Education and Experience Preferred:
Experience with crisis communication and stakeholder management
Strong understanding of procurement operations and systems
CORE WORK ACTIVITIES
Communication Strategy & Execution
Develop and implement comprehensive communication plans to support procurement initiatives, system rollouts, policy changes, and emergency protocols
Leverage AI and other technology to enhance speed and efficiency in all aspects of work.
Ensure consistent messaging across all partners, including hotel properties, continent procurement teams, and headquarters
Collaborate with cross-functional teams (e.g., IT, Operations, Risk Management) to align on messaging strategies
Technical & Emergency Communications
Lead technical communications related to procurement systems, tools, and technology updates
Develop and execute emergency communication protocols for scenarios such as supply chain disruptions, critical vendor issues, or property-level crises
Maintain and refresh emergency templates and escalation procedures, ensuring readiness for rapid deployment
Continent and Property Support
Provide direct communication support to property teams regarding procurement processes, vendor updates, and compliance requirements
Support the launch of a communication platform, allowing the tracking of support request tickets raised and closed incl. response times, etc.
Monitor feedback channels and address communication gaps or challenges
Stakeholder Engagement
Build and maintain strong relationships with key stakeholders, including internal departments, vendors, and service providers, to ensure alignment and transparency
Support executive leaders with high-impact communications, including presentations, leadership updates, and stakeholder briefings
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.