Service Express Attendant Intern (The Westin Dragonara Resoet)

The aim of these internships is to foster students’ professional development and understanding of the world of Hospitality.   The intern will have a good exposure to hotel operations and will receive guidance on career planning throughout the internship. 

We provide each intern with valuable experiences in the field of hospitality, including networking opportunities, and hands-on experience which will prepare the intern to successfully enter the workforce in the future.   The intern will also learn how to work effectively and collaboratively in a fast-paced global environment.

Ideally, all applicants must meet the following requirements:

• Currently following a Diploma /Degree in a Hospitality Management School or equivalent
• Positive attitude and passion for the hospitality industry
• Good interpersonal and communication skills
• Fluency in spoken English
• Good team player
• Ideally, interns need to be available for a minimum of four to five months, during the months of May and October, earlier starting dates and later end dates can be discussed.

Interns will be guided in how to provide efficient and accurate delivery and pick up of items to and from guest rooms, as directed by the Service Express Command Centre in order to deliver outstanding guest service.  Duties and responsibilities include in-room dining, luggage services, greeting and escorting guests to and from their room, responding to guest queries and requests in an efficient and friendly manner whilst ensuring that newspapers, packages and amenities are delivered to guest rooms in a timely and professional manner.   In performing this role, the successful applicants must demonstrate an outgoing personality and have sound communication skills.

Remuneration

The interns will receive a gross monthly allowance of €835.  10% will be deducted as National Insurance.

Interns can opt to stay in a shared room in the students’ accommodation which is located on hotel grounds.  Those staying in the students’ accommodation will have access to a common kitchen , living and laundry areas. 

The possibility for student accommodation is on first come, first served basis as the number of rooms is limited and the rooms are being booked at a fast pace.

Working Conditions

The interns will receive the required on the job and classroom training

Students are expected to work the standard 40 hour week. Extra hours worked over and above the standard 40 hour week will be paid extra at a higher rate.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.