Sr. Sales Manager (과장)
Courtyard Seoul Times SquarePreferred:
• 7~10 years experience handling special corporate accounts and group business, either at a property or in a sales office.
• Knowledge of opera and SFA WEB.
• Knowledge of the group sales process for all brands and how to close a sale.
• Team-based selling experience.
Managing Sales Activities
• Handles customer inquiries and leads requests for groups and FITs from special corporate accounts
• Responds in a timely manner to incoming group/catering opportunities
• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
• Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
• Works collaboratively with other sales channels (e.g., Area Sales, onproperty resources) to verify sales efforts are coordinated, complementary, and not duplicative.
• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Transfers accurate, complete, and timely information to property in accordance with brand standards.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Established coordinated sales efforts that are complementary and not duplicative.
• Drives customer loyalty through excellent customer service throughout the sales process.
• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.