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Stores Guest Service Agent

Sheraton Resort & Spa Tokoriki Island Fiji
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POSITION SUMMARY

 

The Stores Guest Service Agent is responsible for receiving, inspecting, storing, and distributing merchandise and supplies in accordance with company standards and food safety regulations. This role ensures accurate stock handling, inventory control, cleanliness of storage areas, and timely communication of stock levels to support smooth operational efficiency.

This role is island‑based and requires working on a rostered stay‑on‑island schedule.

 

Job Summary

  • Receive, inspect, label, and distribute goods to designated departments
  • Ensure correct storage, rotation, and handling of stock, including perishables
  • Monitor inventory levels and report low stock to supervisors
  • Refuse damaged, incorrect, or sub-standard deliveries
  • Maintain cleanliness and organization of all storage, cold rooms, and equipment
  • Follow food safety, hygiene, health, and safety standards at all times
  • Complete required documentation and requisition forms accurately
  • Support team operations and maintain professional communication
  • Perform manual handling duties and other tasks as assigned

 

Our Benefits:  

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
  • Duty Meals
  • Associate Transportation
  • Prorated accrued sick leave payout yearly

 

About You:  

  • Relevant experience in a similar role
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
  • Willingness to work on a rostered stay‑on‑island arrangement.
  • Must have legal working rights in Fiji. 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.