“The moment I step onto the property I feel part of a community that shares the same passion for offering unforgettable experiences.”
A St. Regis Chief Concierge and Executive Butler Shares His Story
“Seeing the satisfaction on the faces of guests is truly rewarding and motivates me to continue to provide exceptional service.”
This Cape Town Guest Experience Expert Thrives on Career Growth and Wellness
In the short time he’s been at The Westin, Lunga has already been chosen by his HR team as a great example of career growth to inspire his colleagues.
Why This Consumer Behavior Expert Became the Co-Chair of the People with Disabilities ARG
“Ever since my daughter was diagnosed with autism in 2009, I witnessed how an inclusive and supportive environment, self-advocacy, and accommodations can bring out the best in people.”
The Power of Associate Resource Groups: 'As an LGBTQ+ Individual, I Have Always Felt Supported and Included at Marriott'
For Harry, a Residences Liaison at The St. Regis Mexico City, Marriott’s emphasis on inclusivity and diversity has helped him feel seen and safe in a way no other employer ever has.
What Does a VIP Manager Do, Exactly?
“My job is to meet the needs and expectations of high-profile patrons who expect exceptional service and attention to detail.” Read more to learn how Alexia does it.