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Guest Experience Expert

The Shelbourne Autograph Collection

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Autograph Collection, her biri benzersiz ve unutulmaz deneyimler sunan, dört ve beş yıldızlı bağımsız otellerden oluşan, büyüyen bir koleksiyondur. Kalitesi, orijinalliği, cesur karakteri ve seyahat edenlerin kişisel tarzı ve macera duygularına hitap eden bir dizi benzersiz deneyimler sunması bakımından her otel özenle seçilmiştir. Tüm Autograph Collection otelleri, markanın hedef tüketicisi olan Bireyselciyi çekmeye çalışır. Bireyselci, seyahati kendi kişisel hikayelerine bir şeyler katmak için bir fırsat olarak kullanan kişidir. Özünde, burada sadece bir dinlenme yerinden çok daha fazlasını sunduğumuzdan, ister kişisel ister kurumsal seyahat için olsun, otellerimizi kendileri bizzat seçerler. Autograph Collection'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri​ tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel​ ekibin üyesi olun ve hayallerinize ulaşmayı başarın.