A Paradigm Shift In How We Travel

I’ve been in the hospitality business for two decades now and have never seen anything like the divergent trends we are witnessing today. On the one hand, we’re seeing the growing pressure for increased border security, fueled in part by legitimate safety concerns about international terrorism, but also by the unfortunate rise in nationalist impulses around the world. On the…

The Bo'i+o coffee shop at the Renaissance Santo Domingo Jaragua Hotel

An “Unusual” Cup of Joe

If you’ve read my blog before, you know one of the great pleasures of my job is to visit our properties and associates. It’s something my father loved to do, too. He taught me the importance of being seen in the hotel—being present and having a connection with the people who work there. Over the years, I’ve also come to…