Director, Loyalty Product
Shanghai OperationsJob Summary
Marriott’s Riott Media is our global, data-driven media network that empowers brands to meaningfully engage travelers across Marriott’s digital and on-property ecosystem.
The Director of Operations, GC Riott Media will lead the operational backbone of the media business, owning the full campaign lifecycle post-sale—including inventory allocation, pricing coordination, trafficking, creative management, quality assurance, performance monitoring, and client-facing reporting. This role requires a seasoned operations leader with deep experience in multi-channels media execution, strong process discipline, and the ability to build and manage high-performing teams in a fast-evolving environment.
Reporting to the VP, Head of Riott Media, GC, this position will serve as the central orchestrator between Sales, Product, Technology, Finance, and Property Operations to deliver seamless, scalable, and brand-safe advertiser experiences.
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