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Guest Experience Expert

Renaissance Sao Paulo Hotel
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POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

在万丽酒店，我们欣然帮助各位尊贵宾客体验不容错过的当地风情。我们的宾客来到这里可能是为了探索超乎期望的惊喜体验，尽情感受不同以往的文化氛围，亦或自在悠享精彩纷呈的夜晚时光。在他们眼中，商务旅行也是一次探险，因为他们始终心怀探险精神踏上每一段旅程。哪怕是其他人习以为常的平凡事物，他们亦能从中发现讲述精彩故事的机会。这也是我们的风格。我们期待天生渴望探索的酒店英才加入团队，携手我们向宾客讲述街坊故事、分享当地风情。万丽酒店细寻同道中人，一如像您这样的人选，即刻开启职业旅程。加入万丽酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。