Supervisor-Marketing
The Naka Island a Luxury Collection Resort & Spa Phuket
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
豪华精选酒店及度假酒店已荟集超过 35 个国家和地区的 120 多家享誉世界的酒店及度假酒店，其别致而地道的体验，为宾客留下持久珍贵的回忆。豪华精选酒店起源于意大利酒店品牌 CIGA，该品牌创立于 1906 年，旗下拥有一系列闻名欧洲的标志性酒店，至今 100 余年的酒店行业经验为我们持续开创超越预期的豪华旅居体验奠定了坚实基础。
从充满传奇色彩的宫殿到静谧幽然的度假胜地，再到经典永恒的现代诠释之作，每家豪华酒店及度假酒店都是当地风情与珍贵特色的深刻体现，也是通往目的地文化魅力和瑰宝的门户。如果您喜欢讲述动人故事，热衷探索地方文化，渴望用真诚的个性化服务款待四方宾客，我们诚邀您一同踏上这段职业旅程。加入豪华精选，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。