Captain-Servers
Renaissance Sao Paulo Hotel
POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
在萬麗酒店，我們欣然幫助各位尊貴賓客體驗不容錯過的當地風情。我們的賓客來到這裡可能是為了探索超乎期望的驚喜體驗，盡情感受不同以往的文化氛圍，亦或自在悠享精彩紛呈的夜晚時光。在他們眼中，商務旅行也是一次探險，因為他們始終心懷探險精神踏上每一段旅程。哪怕是其他人習以為常的平凡事物，他們亦能從中發現講述精彩故事的機會。這也是我們的風格。我們期待天生渴望探索的飯店英才加入團隊，與我們一起向賓客講述傳奇故事、分享當地風情。萬麗酒店細尋同道中人，與像您這樣的人選，即刻開啟職業旅程。加入萬麗酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。