Guest Experience Expert
The Naka Island a Luxury Collection Resort & Spa Phuket
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
豪華精選酒店及度假酒店已薈集超過 35 個國家和地區的 120 多家享譽世界的飯店及度假飯店，別緻而真切的體驗，為賓客留下持久珍貴的回憶。豪華精選酒店起源於義大利飯店品牌 CIGA，該品牌創立於 1906 年，旗下擁有一系列聞名歐洲的標誌性飯店，至今 100 餘年的飯店行業經驗，為我們持續開創超越預期的豪華旅居體驗奠定了堅實基礎。
從充滿傳奇色彩的宮殿到靜謐幽然的度假勝地，再到經典永恆的現代詮釋之作，每家豪華酒店及度假酒店都是當地風情與珍貴特色的深刻體現，也是通往目的地文化魅力和瑰寶的門戶。如果您喜歡講述動人故事，熱衷探索地方文化，渴望用真誠的個人化服務款待各方賓客，我們誠邀您一同踏上這段職業旅程。加入豪華精選，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。