Guest Experience Expert
The Singapore EDITION
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
艾迪遜酒店能夠在飯店行業顛覆傳統定義、再創嶄新體驗，離不開精品飯店經營人伊恩·施拉格 (Ian Schrager) 的獨到眼光、享譽全球的豪華飯店服務以及萬豪國際集團的全球影響力。艾迪遜酒店恰如其分地呈獻高雅而不失個性、追求卓越但不千篇一律、舒適自在與超凡魅力兼具的體驗，讓無限精彩匯聚一處。艾迪遜品牌的目標客戶是精緻優雅、知識廣博的消費者，他們追求品質、創意、設計和卓越服務，但不想要千篇一律的飯店體驗，他們需要的是打破成規的態度和不同以往的感覺。
締造非凡傳奇體驗，需要有你有我。艾迪遜酒店竭誠為有志人士提供能夠激勵前進、不斷挑戰並讓人引以為豪的工作場所，熱忱期待熱情外向、真摯熱誠的優秀人才。在這裡，我們滿懷真誠服務賓客，而非固守刻板形式。在這裡，我們力求不斷讓每位賓客備感愉悅、盡享舒適。
歡迎加入我們，寫下職業生涯精彩篇章。加入艾迪遜酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。