Hotel Cleanliness Supervisor
Madi Paidi Bangkok Autograph Collection
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
傲途格精選酒店品牌擁有一系列豪華品質獨立合作飯店，為賓客締造難忘非凡的旅居體驗。每間飯店皆是融匯優良品質、匠心設計和前衛個性的精選之作，為現代旅客打造一系列兼具時尚風格和探險精神的特色體驗。傲途格精選酒店品牌是個性主義者的專屬之選，個性主義者亦是傲途格精選酒店的目標客戶，他們將每一次旅行看作是打造個性故事的機會，因此，無論是休閒度假亦或商務旅行，他們都會毫不猶豫地選擇傲途格精選，因為在他們看來，飯店的意義遠不止提供一處休憩之所。加入傲途格精選酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。