Supervisor-Office
Four Points by Sheraton Bali Seminyak
POSITION SUMMARY
Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
走進福朋,永恆經典與現代細節相互交織,繁忙工作與繽紛樂趣共匯一處。無論旅客來自世界何地,都能在此深切體會當地風情。加入福朋喜來登的團結大家庭,讓我們營造熱情氛圍、給予彼此支持,共創美好福朋,以簡單的方式精準滿足賓客所需。請加入我們的團隊,攜手為賓客呈獻真誠友好的關懷和舒適自如的環境。加入福朋酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程,發揮個人價值,追求人生目標,加入卓越國際團隊,展現真我風采。