Supv II-Food & Beverage
The Naka Island a Luxury Collection Resort & Spa Phuket
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
豪華精選酒店及度假酒店已薈集超過 35 個國家和地區的 120 多家享譽世界的飯店及度假飯店，別緻而真切的體驗，為賓客留下持久珍貴的回憶。豪華精選酒店起源於義大利飯店品牌 CIGA，該品牌創立於 1906 年，旗下擁有一系列聞名歐洲的標誌性飯店，至今 100 餘年的飯店行業經驗，為我們持續開創超越預期的豪華旅居體驗奠定了堅實基礎。
從充滿傳奇色彩的宮殿到靜謐幽然的度假勝地，再到經典永恆的現代詮釋之作，每家豪華酒店及度假酒店都是當地風情與珍貴特色的深刻體現，也是通往目的地文化魅力和瑰寶的門戶。如果您喜歡講述動人故事，熱衷探索地方文化，渴望用真誠的個人化服務款待各方賓客，我們誠邀您一同踏上這段職業旅程。加入豪華精選，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。