水療中心服務員
The Ritz-Carlton MacauPOSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
在全球百餘家備受認可的麗思卡爾頓酒店中，每位員工都力爭為賓客締造歷久彌新的非凡體驗－恆久雋永，難以忘懷。全球各地的飯店英才在此匯聚，匠心呈獻終生難忘的珍貴時光，我們深信，創意靈感、貼心關懷和將心比心是我們走向成功的核心所在。
我們無時無刻不在超越飯店行業的要求、樹立豪華服務的標杆，我們也為賓客悅享真誠關懷和舒心體驗而深感自豪。
您的職責是始終以優雅風度用心提供周到服務，踐行麗思卡爾頓「黃金標準」。黃金準則是麗思卡爾頓的品牌根基，指引我們一步步走向更好。正是這一品牌根基和文化理念使麗思卡爾頓一步步邁向成功，贏得了全球豪華飯店品牌佼佼者的聲譽。加入麗思卡爾頓團隊，學習我們的員工承諾、信條和服務準則，實踐黃金雕準，磨練您的技能。我們在此承諾，每一位員工都將為選擇這份事業和擁有出色同事感到自豪。
加入麗思卡爾頓，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。