Convention Services Coordinator - W Barcelona
W BarcelonaOVERVIEW
Under the supervision of the Director of Convention Services, manages, coordinates and executes group assignments handed over by the Groups Sales team.
HOW IT´S DONE
Scope of Position:
Monitors all contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions.
Coordinates all agreements stipulated in the group / event contract between operational departments
Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.
Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs. Provide feedback with solid and open communication.
Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to properly organize group needs.
Verify credit information submitted in Finance department at point of turnover.
Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
Promote the use MI Leads as a means of referral.
Participate in trainings and other sales-related meetings as required
Hours:
The typical working days of the Convention Services Coordinator depend on groups and events business. The working hours should be from 09.00 AM to 17.00 PM, but are flexible according to evening events taking place in the hotel.
Role duties:
Listed below is an outline of some of the duties and responsibilities of the Group Coordinator:
- Attend weekly Conventions department meeting.
- Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview.
What the Convention Services Coordinator is not:
- A replacement of the Banqueting Manager
- A replacement of the W Meetings Insider
Position Requirements:
- Workspace with computer and Opera and Internet access that has direct access or close proximity to the meetings space.
- E-mail access.
- Business Cards.
- Mobile phone
Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
La misión de W Hotels es despertar la curiosidad y expandir mundos. Somos un lugar para disfrutar de la vida. Estamos aquí para abrir puertas y mentes. Constantemente nos dejamos inspirar por nuevas caras y nuevas experiencias. Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha hecho famosos por reinventar las normas del lujo en todo el mundo. El servicio Whatever/Whenever es nuestra cultura y la filosofía de servicio que hace realidad las pasiones de los huéspedes. Si eres original, innovador y siempre miras hacia las posibilidades que te brinda el futuro, te damos la bienvenida a W Hotels. Al unirte a W Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.