Mgr-Recreation

JOB SUMMARY

Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Supports the management of outside vendors including water sports and scuba.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).

• Manages group activities including sand painting, bon fires, and team building events.

• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

 

تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW™. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ​، وانتمي إلى فريق عالمي مذهل ​، لتصبح أفضل نسخة منك.