Renaissance Attendant-Bellstnd
Renaissance Shanghai Putuo HotelPOSITION SUMMARY
As a Renaissance Door Ambassador, you are one of the first ambassadors that a guest comes into contact with at our hotels. Your friendly, authentic approach creates a unique and personalized guest experience when the guest walks in the door. At Renaissance, we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. The successful Door Ambassador will tailor their approach by reading cues from each guest to ensure that they feel at home from the moment they arrive. The Door Ambassador will use their skills, as well as their relationships with others across the hotel (from housekeeping, to parking, to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also enable guests to get the most out of their stay – from greeting guests, to getting them and their luggage to their right places inside and outside of the hotel, to making sure they have the information or transportation they need to get to and from their desired locations.
No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The Door Ambassador role means you’ll be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Door Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
在万丽酒店，我们欣然帮助各位尊贵宾客体验不容错过的当地风情。我们的宾客来到这里可能是为了探索超乎期望的惊喜体验，尽情感受不同以往的文化氛围，亦或自在悠享精彩纷呈的夜晚时光。在他们眼中，商务旅行也是一次探险，因为他们始终心怀探险精神踏上每一段旅程。哪怕是其他人习以为常的平凡事物，他们亦能从中发现讲述精彩故事的机会。这也是我们的风格。我们期待天生渴望探索的酒店英才加入团队，携手我们向宾客讲述街坊故事、分享当地风情。万丽酒店细寻同道中人，一如像您这样的人选，即刻开启职业旅程。加入万丽酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。