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Sheraton Ankara Hotel & Convention Center
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POSITION SUMMARY

Basic Function:

  • To process city ledger transfer from the guest ledger. To prepare daily work for posting on Link. To mail invoices statements, reminders and dunning letters.

Scope:

  • Records, controls and invoices for all hotel services rendered on a credit basis.
  • Records, controls and invoices for all hotel services rendered on a credit basis.

Work Performed:

  • To receive, sort; prepare the daily transfer to city ledger for the guest ledger.
  • To post daily work on the Link as required.
  • To mail initial invoices, statements, reminders and dunning letters as required.
  • To prepare summaries and bill credit card companies on a regular basis.
  • To prepare the aged trial balance at the end of each period.
  • Answers correspondence related to queries on billings.
  • Promptly resolves disputed charges and prepare rebates where necessary.
  • Follows up on unidentified cash so as to ensure correctly application.
  • Reconciles advance deposits received, promptly refunding those unapplied for cancelled reservations.
  • Maintains complete files on all invoiced accounts.
  • Ensures that all registration cards, folios, ledger cards and other important documents are filed in an orderly manner and are available for subsequent review.
  • At the end of each period prepares a summary of travel agents commission, credit   card commission, late charges etc. for posting to general.
  • To prepare monthly VAT exemption report and make sure all back-ups are properly filled in the main file.
  • To prepare monthly check list and forward to the Financial Controller.
  • All documents and invoices  stored in the archive room will be maintained by            chronological sequence.

Responsibilities and Authorities

  • Employee relations: maintains good working relations and good cooperation with Credit Supervisor, GSA’s, and Night Auditors.
  • Materials and products: not applicable.
  • Equipment: maintains the Link and adjacent are in good order.
  • Cash: not applicable
  • Business contacts: Guests, business houses, travel agencies, and credit card companies. 

Supervision Received

  • Supervisor: Credit Supervisor
  • Supervision received: Direction of local policies and procedures

Minimum Requirements

  • Equivalent education level required,
  • High school graduate, some formal education in English,
  • Experience required,
  • Bookkeeping experience in similar position in industry or the travel trade essential,
  • Prior experience as front office cashier or night auditor,
  • Knowledge required,
  • Knowledge of bookkeeping and invoicing procedures.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.