Admin Assistant, Hotel Development

工作内容/Nature of Work:       

• 主要支持部门内个人或团队的工作。履行行政职责以协助部门完成目标。

Typically supports an individual or group of individuals within a department.  Performs administrative functions in support of achieving the department's objectives. 

• 工作内容主要涉及行政和项目协调。在完成工作任务时，包括在处理特殊的不经常发生的任务时，提供多种方案并决定实施方案。工作涉及处理机密及敏感文件。

Work is generally varied and administrative or project oriented.  Work involves developing alternatives and determining solutions for assignments, including those that may be unique and non-recurring.  Work may involve handling confidential and sensitive material.

主要职责/Typical Responsibilities:

• 接听部门电话；就来电者提出的所有问题做出应答，包括日常工作及需要调研和跟进的工作；恰当转接来电或留言。通常情况下当问题未被清楚的阐明或是包含敏感问题时，需要提供多种方案处理问题。

Answers departmental telephone line(s); provides callers with responses to all types of requests, both routine and those requiring research and follow-up; directs calls to the appropriate person or takes messages.  Develops alternatives to handle requests when many times the problems are not clearly identified or involve sensitive issues.  Routinely responds back directly to the caller after performing research or follow-up.

• 多数情况下直接代表主管起草各种形式的日常通信及文件。日常通信直接对外，包括业主，客户或是高级管理层人员。通常以自己的名义起草信函。

Composes all types of correspondence or documents, many times on behalf of the supervisor. Correspondence may be directed toward outside owners, customers or senior level executives. Typically drafts correspondence under own signature.

• 安排预约、会议和出差行程，在面对产品定价及后勤问题时，评估多项选择并决定最终实施方案。

May schedule appointments and meetings or make travel arrangements for department personnel, evaluating alternatives and making decisions regarding pricing and logistical issues.

• 通过自动化管理系统处理数据，包括：费用报告，应付帐款，项目数据处理。对于后续问题进行跟进与整理。

May process data through an automated administrative system.  This may include processing items such as expense reports, accounts payable, project data.  Performs research and follow-up necessary to solve problems encountered.

• 协助发展总监/经理进行项目协调工作，包括但不限于：与内部相关部门协调与项目开发相关的各类文件的起草和准备；与外部业主沟通并收集相关项目信息；编制、更新项目管理报告；项目文件存档; 及其它完成项目签约所需的协助性工作。

Assist development director/manager in project coordination, including but not limited to: coordinate with internal departments for drafting and preparation of project related documents; communicate with external owners and collect relevant project information; compile and update project management reports; archive project files; and other project oriented admin assistance work.

专业知识及经验/Typical Knowledge and Experience:

• 基于多年工作经验，全面掌握行政工作流程的工作知识。

Position requires a complete knowledge of a full range of administrative processes typically gained through extensive years of experience. 

• 职位要求在职者可以灵活熟练地处理多个工作以满足职位所需。同时高度注重细节。

Position requires the incumbent be able to multi-task with agility and proficiency as the job demands, while maintaining a high level of attention to detail.

• 职位要求全面掌握本部门的任务，职能，组织结构，政策，流程并且对公司有全面的了解。在职者要为他人简答上述方面的疑问，有可能代表自己的主管或部门讲话。

Position requires complete knowledge of the mission, functions, organizational structure, policies and procedures of their department and division and a general knowledge of those pertaining to the Company.  Incumbent is viewed as a resource to others concerning these areas, and may be required to speak on behalf of their Supervisor and or Department as a whole.

• 熟练掌握文字处理软件以及其他商业软件知识，包括电子应用和图表制作等软件。Position requires knowledge of advanced functions of a word processing package and may require a working knowledge of other business software packages, including spreadsheet and graphics packages.

监督接收/Supervision Received:

• 在职者接收较低程度的监督，在复杂项目及敏感任务开始之前接受指导在项目完工之后接收检查。一些工作可不经检阅即发出。

Incumbent receives minimal supervision. Instructions are received at the beginning of complex projects and sensitive assignments and the resulting work is generally reviewed at completion.  Some work may be distributed without review. 

• 在职者为完成工作时，应对工作的优先顺序和工作流程做出正确判断并对其负责。在职者负责处理并决定工作冲突的紧急程度。在职者可以为主管决定一部分的工作优先处理顺序，如识别重要事项，确定哪些工作分配给下属经理，哪些工作该由主管处理，那些该由在职者自己处理。

Incumbent is responsible for setting priorities and establishing procedures for completing responsibilities.  Incumbent is responsible for resolving and determining the urgency level of conflicting priorities.  Incumbent is responsible for prioritizing some aspects of the work for the supervisor, such as identifying critical items and ascertaining which items are to be delegated to subordinate managers, handled by the supervisor or handled by incumbent.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.