Banquet Operations Manager

When business brings you to Vienna, The Ritz-Carlton, Vienna delivers an experience that is both productive and inspired. The conference hotel features 900 square meters of flexible function space, including two boardrooms, three breakout rooms and a stunning Crystal Ballroom. During the summer months, groups can also reserve the hotel's Atmosphere Rooftop Bar for breaks and receptions that deliver impressive, panoramic views. Yet the venues are only the first component of successful conferences. The hotel's dedicated event planners lend the right blend of expertise and innovation to every gathering so that the experience stays with each person long after the conference ends.

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

Banquet Operations Manager

Your Tasks:

• Planning, execution and coordination of the entire banquet operation
• Coordination and ensuring a smooth service process in our banquet area
• Acting in a creative and innovative manner to define and implement operational strategies in consultation with our Director of F&B
• Design a unique banquet experience with multifunctional buffet systems and live cooking stations
• Close cooperation with our Catering & Event Sales and Culinary Department to ensure a smooth running of events
• Management of advanced technology and hi-tech AV equipment
• Leadership and employee responsibility, including coordination of Subsidies if required
• Taking care of guests, handling of complaints, as well as analysis and evaluation of guest feedback

Your Competencies:

• a sound training in the upscale hotel industry
• Professional experience in the food & beverage sector and as a supervisor
• Leadership skills
• An independent and self-responsible way of working
• Organizational and planning skills
• Friendliness, teamwork and flexibility
• professional appearance and behaviour
• Very good knowledge of German and English, additional foreign languages are advantageous

Our benefits:

• An attractive salary 
• Team-spirited co-workers
• Encouraging management
• Meals in our in-house Employee Dining Room
• Excellent career opportunities within the world's largest hotel chain Marriott International
• Regular growth and training opportunities
• Wellbeing programs 
• Worldwide discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

“We are Ladies and Gentlemen, serving Ladies and Gentlemen”

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. 

We are already looking forward to receiving your application:

bewerbung.vienna@ritzcarlton.com

Please be advised that German and English language Skills and a valid working permission for Austria are required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.