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Bartender

The Ritz-Carlton Grand Cayman

POSITION SUMMARY

Bartender
(F&B Service Expert)

We are seeking a highly skilled and passionate bartender to join our team at a prestigious ultra-luxury restaurant. The ideal candidate will have a strong background in luxury hospitality, with experience in Michelin-starred or Forbes 5-star establishments preferred. This role requires exceptional skills in beverage and wine, including mixology, and a commitment to delivering an unparalleled guest experience.

Key Responsibilities:

  • Provide warm, engaging, and personalized service to guests, expertly preparing and serving a wide range of alcoholic and non-alcoholic beverages.
  • Create and curate signature cocktails that seamlessly match the style and sophistication of the restaurant, showcasing advanced mixology skills and a deep knowledge of all spirits.
  • Manage the bar program efficiently and profitably, ensuring adherence to the highest standards of quality and presentation.
  • Demonstrate advanced knowledge in alcohol, spirits, wine, and cocktails, showcasing creativity in the design and execution of the cocktail program.
  • Engage with guests to understand their preferences and provide recommendations, enhancing their overall dining experience.
  • Participate in community bartending events and competitions, representing the restaurant and showcasing your skills.
  • Maintain cleanliness and organization of the bar area, ensuring all equipment and glassware are in pristine condition.
  • Process payments accurately and efficiently, handling cash and using the POS system (Oracle Hospitality Symphony desirable).
  • Communicate effectively with the kitchen and service staff to ensure seamless service and guest satisfaction.
  • Adhere to all applicable food and beverage laws and regulations, maintaining a safe and compliant work environment.

Qualifications:

  • Minimum of 5 years bartending experience in a luxury hotel or fine dining environment.
  • Hospitality Graduate or Certified Service Professional preferred.
  • WSET or equivalent wine or beverage qualification required.
  • Strong multitasking abilities and the ability to work in a fast-paced environment.
  • Excellent guest service skills and communication skills (English required).
  • Ability to lift and carry up to 50 pounds, and stand for extended periods.
  • Willingness to work flexible hours, including weekends and holidays, and in various weather conditions.
  • Must be 18 years of age or older.

Preferred Qualifications:

  • Experience in Michelin-starred or Forbes 5-star establishments.
  • Evidence of creativity in cocktail program design and execution.
  • Desire to participate in bartending competitions and community events.

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.