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Communications & Reservations Agent

Hotel Grande Bretagne a Luxury Collection Hotel Athens
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The Hotels of Grande Bretagne and King George are two of the most historic hotels of Athens, international renown for services and attention to our customer experience. The Hotel Grande Bretagne and King George are members of the Luxury Collection brand of Marriott International, Inc, with more than 500 Associates. The Hotels have a total of 422 rooms and suites, exquisite banqueting facilities, famous outlets, the famous Alexander’s Bar, and the rejuvenating GB Spa. 

 

Our Hotels’ team seeks to fill the position of:

Communications & Reservations Agent

Will be reporting to the Multi Property Communications & Reservations Manager.

Duties and Responsibilities to include:

  • Assist in the exceptional Guest Service our Hotels are renown for and all Guest request
  • Set-up and reply to all Reservations requests, and send offers.
  • Support the communications channels, telephones, central email, and central chat of the Hotels
  • Support in the Hotel Guest Service Center, and Guest requests

The successful candidate should possess the following knowledge, skills and attributes

  • University Degree in a Tourism (or relevant Master’s degree)
  • Working knowledge of Opera
  • At least 4 years of working experience in a similar position in the hospitality sector, preferably in an international, luxury environment
  • Excellent command of the English language certified at Proficiency level
  • ECDL Certifications for advanced knowledge of a Computer
  • Working knowledge of GXP Empower would be considered an assert
  • Strong people and project management skills
  • Problem solving skills. A can do attitude is a must.
  • Organizing skills and coordination ability
  • Analytical, and attention to detail
  • Interpersonal communication skills, integrity and commitment 
  • EU National or Greek Resident

 

We confirm utmost confidentiality for all applications as per EU GDPR directive, and all local laws for personal information

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.