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Complex Sales Coordinator

The Westin Brisbane
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Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane.  Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you!  The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a Complex Sales Coordinator to join our dedicated team at The Westin and Four Points by Sheraton Brisbane

Role Overview:

As the Complex Sales Coordinator, you will be supporting the Sales and Event Planning team in the coordination of all aspects of day-to-day activities including reporting and administration. 

 

Key Responsibilities:

  • Respond to telephone inquiries and direct follow up to the appropriate team member
  • Ability to be able to assist and coordinate entertainment, sites, manage large entertainment projects and assist in coordination of trade shows
  • Assist in the maintenance of databases, ensuring account, contact and booking profiles are updated daily and are accurate per the Marriott International standards
  • Take MICE phone enquiries, qualify leads and distribute to the sales team. Prepare basic catering proposals where needed. 
  • Assist with MICE and Special Corporate contract administration including preparation, invoicing, processing deposits, GDS load forms, CI/TY activities   
  • Maintain and have data accuracy in systems such as, but not limited to: CI/TY, MI Leads, Opera

About You:

  • Previous hotel sales department experience preferred 
  • Must have a relevant diploma or higher, or hold at least 2 or more years relevant experience
  • Thrive on direct engagement with a vision to grow and develop yourself and the business
  • Be results driven and have a demonstrated ability to achieve targets
  • Exceptional interpersonal, negotiation and presentation skill
  • The ability to work under pressure and meet deadlines
  • The highest level of professionalism and presentation

Benefits:

  • The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • Discounts on food & beverage across all our hotels
  • Dry cleaning of work clothes
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • ‘Great places to work’ certified

 

Be where you can do your best work, begin your purpose, belong to an amazing global ​team and become the best version of you. 

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.