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Captain-Bellstand

The Singapore EDITION
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POSITION SUMMARY

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.

Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: Less than 1 year supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels kombinieren die Visionen des genialen Boutique-Hoteliers Ian Schrager mit dem Serviceangebot eines Luxushotels von Weltklasse und der globalen Reichweite von Marriott International, um in der Hotelbranche rundum neue Erlebnisse zu kreieren. EDITION bietet das beste zweier Welten im Rahmen eines filigranen Balanceakts: Glanzleistungen mit Persönlichkeit, individueller Perfektionismus und Komfort mit Charisma und Charme. Die Marke spricht gezielt anspruchsvolle, erfahrene Gäste an, die Qualität, Originalität, Design und herausragenden Service zu schätzen wissen, sich aber in keiner Hinsicht einschränken möchten. Unsere Zielgruppe bricht mit limitierten Konventionen und fordert eine Einstellung und ein Ambiente, das auf geballte Weise Außergewöhnliches präsentiert.

 
Aber um dieses magische Erlebnis zu kreieren, brauchen wir Sie. Wir suchen extrovertierte, auf authentische Weise fantastische Personen, die an einem Ort arbeiten möchten, der sie inspiriert, fordert und auf dem Weg zur Arbeit mit Stolz erfüllt. Ein Ort, an dem Service von Herzen kommt und nicht laut Handbuch abgewickelt wird. Ein Ort, der niemals endende Performances mit schauspielerischen Elementen ermöglicht, die jeden einzelnen unserer Gäste kontinuierlich begeistern und verzaubern.
 
Wir laden Sie ein, sich uns noch heute anzuschließen. Bei EDITION werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.