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Captain-Servers

Renaissance Sao Paulo Hotel
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POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Bei Renaissance Hotels möchten wir unsere Gäste dabei unterstützen, die DNA des Viertels, das sie besuchen, zu erleben. Unsere Gäste kommen, um Unerwartetes zu entdecken, in eine neue Kultur einzutauchen oder einfach einen freien Abend optimal zu genießen. Sie betrachten Geschäftsreisen als Abenteuer, denn sie betrachten jede Art des Reisens als Abenteuer. Wo sich andere Menschen mit Gewöhnlichem zufrieden geben, sehen unsere Gäste eine Chance, eine tolle Geschichte mit nach Hause zu nehmen. Und das sehen wir ebenfalls so. Wir suchen ähnlich gesinnte, spontane Entdecker für unser Team, die unseren Gästen das Lebensgefühl des Viertels näherbringen. Wenn Sie sich in dieser Beschreibung wiederfinden, laden wir Sie ein, sich über die Stellenangebote bei Renaissance Hotels zu informieren. Bei Renaissance Hotels werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.