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Guest Experience Expert

Sheraton Phu Quoc Long Beach Resort

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Wenn Sie sich der Sheraton Familie anschließen, werden Sie Teil unserer globalen Community. Wir dienen schon seit 1937 als Treffpunkt, wo man zusammenkommt und sich vernetzt. Bei Sheraton kreieren unsere Mitarbeiterinnen und Mitarbeiter in über 400 Communitys rund um den Globus das Gefühl, dazuzugehören. Mit interessanten Erlebnissen und durchdachtem Service laden wir Gäste ein, heißen sie willkommen und verbinden sie miteinander. Wenn Sie ein Teamplayer sind, den die Idee begeistert, Gästen bedeutsame Erlebnisse zu bieten, laden wir Sie ein, Ihre nächste Karrieremöglichkeit bei Sheraton zu entdecken. Unterstützen Sie uns bei der Mission, "ein Treffpunkt für alle" zu werden. Bei Sheraton werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.