Director of Group Sales - W Barcelona
W BarcelonaOverview
The Director of Groups Sales together with the Director of Sales is responsible for the development of successful solicitation strategies to all groups segments in terms of rooms, beverage and food and meeting space, in order to meet and exceed revenue goals.
This position oversees and monitors the demand for groups business.
He/she is responsible for the process from enquiry to conversion.
The Director of Groups coaches and manages a team of Groups Sales managers, executives, coordinators, a Sales Analyst and Trainees.
How it´s done
ESSENTIAL FUNCTIONS
Directs and manages all group and banquet sales activities to maximize revenue potential through verbal or written communication with clients and during site inspections
- Recruits, directs, and manages trains and counsels Groups Sales team.
- Leads weekly groups’ sales meeting.
- Participates in following meetings (as required): Sales Strategy, Morning briefing, sales strategy, pre-convention, training, and other sales related meetings.
- Designs in conjunction with Director of Sales and Director of Convention Services, HID’s for vital processes involving Groups and Sales in general.
- Works with the Director of Revenue Management to set the pricing of group requests.
- Works with other departments within the hotel to provide quality service to customers.
- Attends some trade shows, customer events, fam trips and local industry meetings.
- Sets objectives for groups and event sales team following the Marriott Sales Incentive Plan.
- Handles specific markets/segments according to experience and has own sales objectives.
- Maintains knowledge of market trends, competition and customers.
- Participates as a team player with all departments.
- Assists with projects and reports.
REQUIREMENTS
The Director of Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- EU work permit is required.
- Proven experience in leading a (sales) team.
- Minimum of 4 years’ experience in Direct Sales.
- Passion for sales and for service.
- Able to work and deliver results under pressure.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable).
- Enquires good communication skills, both verbal and written.
- Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems, OneSource (SFA-web) desirable.
- Ability to assess/evaluate performance fairly.
- Knowledge of hotel and competitive environment.
- Desire to participate as part of a team.
- Good team player.
- Hours: The typical working schedule of the Director of Groups is from Monday to Friday from 09.00 AM to 17.00 PM but may be flexible depending on the business.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.