Director Platform Engineering
Marriott International HQJOB SUMMARY:
Oversees day to day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers and project managers. Delivers on commitments to domain partners and collaborates with architects on major organizational initiatives across multiple channels & platform. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and client satisfaction.
CANDIDATE PROFILE
Education and Experience
Required:
- 10+ years of application development leadership experience that includes:
- 3+ years of technical experience in architecture development, integration of backend systems, and development
- In-depth knowledge of Integration patterns and architectures
- Deep understanding of Domain-Driven Design, Event Storming, Cloud-Native Design Patterns, Microservices Architecture, Event-Driven Architecture, Reactive Systems, CQRS, Event Sourcing, Actors, Concurrency, Multi-Threading, Virtual Threads, Service Orchestration and Choreography, OpenAPI, AsyncAPI
- Experience with technologies such as – Java 21, NoSQL, Spring Boot, WebFlux, Kafka, Docker, Kubernetes, AWS, Serverless, FaaS, PaaS
- Experience & understanding of DevOps, GitOps, CI/CD pipelines, logging, metrics, monitoring, tracing, OpenTelemetry, Kubernetes Design Patterns, and Istio Service Mesh
- Strong understanding of API platforms, back-end services, database, and networking components of full-stack infrastructure
- Direct management of cross-functional, sourced, or matrixed teams
- Undergraduate/graduate degree or equivalent education + experience
Preferred:
- Experience with AWS Solutions Architecture
- Experience with Application Platform Architecture
- Experience designing Loosely Coupled Systems
- Experience with Domain-Driven Design, Event Storming, Event Sourcing and CQRS
- Experience architecting Highly Concurrent Distributed Systems
- Experience with Concurrency using Actors/Threads/Virtual Threads
- Experience architecting Asychronous Event-Driven and Reactive Systems
- Experience with building systems using WebAssembly(WASM)
- Proven knowledge of Agile methodology; preferably SAFe
- Experience with GraphQL
- Demonstrated success leading medium- to large-scale initiatives/transformations
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
- Works with direct reports to facilitate consistency of service delivery across client groups
- Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
- SDLC standard tools and processes for agile development
- Estimating standard tools and processes, incorporating flexibility for small and large projects
- Deployment standard tools and processes
- Monitors projects for adherence to defined application development processes
- Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
- Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with Teams
- Manages application development projects in partnership with IT teams, business partners and providers
- Provides project management of business projects
- Oversees effective reporting within application development team
- Leads project reviews with team on application development projects
- Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
- Monitors projects for alignment with defined business case process
- Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
- Manages, and improves service level reporting for application development
- Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
- Assists with application, development and maintenance of service provider project management standards and tools
- Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
- Works with application development service providers
- Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
- Works with team to progress the service providers services to match client needs
- Facilitates team and service provider compliance with the agreement
- Validates service levels meet business needs
- Facilitates the definition and enforcement of good service provider contracts
- Supports the IT organization
- Provides input to IT’s business strategy and planning as needed
- Supports and follows defined IT Governance decision rights, standards and practices
- Emphasizes accuracy and effectiveness of estimating and planning management with team
- Provides input to business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
- Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
- Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
- Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
- Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
MANAGEMENT COMPETENCIES
Leadership | ||
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Managing Execution | ||
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Building Relationships | ||
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Generating Talent and Organizational Capability | ||
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Learning and Applying Professional Expertise | ||
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Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.