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Bartender

The St. Regis Rome
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For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Bartender.

The ideal candidate is able to provide an outstanding customer service to our international guests whilst delivering service to the highest standards.

Reporting to the Specialty Restaurant Manager, the role will be part of the AB Restaurant team, proud to engage our guests service to our international guests and to create exquisite moments.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.

CORE WORK ACTIVITIES

  • Represent and be the face of the AB restaurant to all guests.
  • Strong task and time management abilities.
  • Interacting with guests with exceptional interpersonal and communication skills.
  • Positive, engaging personality and professional appearance.
  • Create classics and innovative drinks exceeding guests’ needs and expectations.
  • Assess guests’ needs and preferences and make recommendations.
  • Make recommendations and answer all related inquiries.
  • Record drink orders accurately into Micros system.
  • Prepare and serve drinks in accordance with standard recipes.
  • Peel, slice and pit fruit for garnishing drinks.
  • Mix and garnish cocktails according to standard specs.
  • Restock and replenish bar inventory and supplies.
  • Serve snacks to guests seated at the bar.
  • Up-sell drink and food to guests.
  • Respond promptly to requests from guests in a polite and professional way.
  • Eye for detail and own initiative.
  • Attempt to limit problems related to guests excessive drinking by following established procedures.
  • Process transactions using the POS system.
  • Prepare checks for guests or open tabs.
  • Process guests payments, by using CC or room number.
  • Arrange glasses and bottles into attractive and functional displays.
  • Ensure clean glasses, bar equipment and working areas.
  • Comply with all health, safety and hygiene standards and policies.
  • Order and restock bar inventory (Requisitions, fruit orders...)
  • Create drinks recipes. 
  • Stay guests focused and provide excellent guests’ experience.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Comply with quality assurance expectations and standards.

  • Maintain bars as clean as possible and use quiet times to clean, tidy up.

    CANDIDATE PROFILE

  • Possess a good command of Italian and English.
  • Exceptional storytelling and guest engagement skills.
  • An excellent verbal manner and proven customer service skills.
  • Good organization skills with attention to detail.
  • Good knowledge or experience of the hospitality industry Asian, Japanese or fusion dining concept preferred.
  • A team Player with flexible & positive attitude.
  • Passion for the hospitality industry.
  • Able to work in a fast paced environment & remain calm under pressure.
  • Be able to demonstrate experience in complaint handling.

  • Availability to work late nights, weekends and bank holiday as we operate 365 days a year. 

    What we offer

  • Discounts on hotel rooms, gift shop items, food and beverage across the company.
  • Learning and development opportunities online, on the job and in class.
  • Charity events, Wellbeing activities through the TakeCare program.
  • Experienced management & motivated and engaging colleagues
  • Canteen service and uniform

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro,​ iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team​ globale e diventare la versione migliore di te.