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Captain-Servers

Renaissance Sao Paulo Hotel
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POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Noi di Renaissance Hotels crediamo nell'aiutare i nostri ospiti a vivere l'essenza dei quartieri che stanno visitando. I nostri ospiti vengono per conoscere e scoprire l'inaspettato, per immergersi in una nuova cultura o semplicemente per sfruttare al meglio una serata libera. Vedono i viaggi di lavoro come un'avventura, perché per loro tutti i viaggi sono un'avventura. Laddove altri si accontentano del solito, i nostri ospiti vedono la possibilità di portare a casa una grande storia da raccontare. E lo stesso vale per noi. Siamo alla ricerca di esploratori spontanei che si uniscano al nostro team per comunicare lo spirito della zona ai nostri ospiti. Se ti riconosci in questa descrizione, ti invitiamo a scoprire le opportunità di lavoro presso Renaissance Hotels. Entrando a far parte di Renaissance Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro,​ iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team​ globale e diventare la versione migliore di te.