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Guest Service Expert

Renaissance Sao Paulo Hotel
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POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Noi di Renaissance Hotels crediamo nell'aiutare i nostri ospiti a vivere l'essenza dei quartieri che stanno visitando. I nostri ospiti vengono per conoscere e scoprire l'inaspettato, per immergersi in una nuova cultura o semplicemente per sfruttare al meglio una serata libera. Vedono i viaggi di lavoro come un'avventura, perché per loro tutti i viaggi sono un'avventura. Laddove altri si accontentano del solito, i nostri ospiti vedono la possibilità di portare a casa una grande storia da raccontare. E lo stesso vale per noi. Siamo alla ricerca di esploratori spontanei che si uniscano al nostro team per comunicare lo spirito della zona ai nostri ospiti. Se ti riconosci in questa descrizione, ti invitiamo a scoprire le opportunità di lavoro presso Renaissance Hotels. Entrando a far parte di Renaissance Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro,​ iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team​ globale e diventare la versione migliore di te.