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Manager, Partnership & Cards, Southeast Asia

Singapore Regional Office
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JOB SUMMARY:

This position will lead all enterprise partnerships and card business in Southeast Asia. This role will report to Senior Director, Enterprise Partnership & Cards, APEC and will work in close collaboration with the global corporate office and leadership team within AP and Regional offices. 

Key focus areas will include: 

Co-brand & points transfer partnerships business  

Partnership Development

  • Develop overall card and points transfer growth strategy for the market based on competition mapping, local customer behavior & need areas
  • Research, prospecting, product development for new product launches, in partnership with corporate partnership teams
  • End-to-end cross functional ownership of launching cards and points transfer partnerships

Management of existing partnerships 

  • Partner with the issuing bank(s), network partners and corporate teams to own card P&L responsibility 
  • Own marketing and branding need of the partnerships in collaboration with cross function teams 
  • Manage budget, legal compliance, iT requirements, reporting for cards and points transfer portfolio

Enterprise Partnerships

Partnership Development

  • Develop overall enterprise partnership growth strategy for the market based on competition mapping, local customer behavior & need areas 
  • Research, prospecting, and customer value prop development for new partnerships
  • End-to-end cross functional ownership of launching enterpise partnerships
  • Develop and manage reporting and financial tracking of strategic partnership activities
  • Develop and manage partner agreements, regulatory requirements, compliance with laws

Management of existing partnerships 

  • Build strong relationship with partners to grow partnerships  
  • Own marketing and branding need of the partnerships in collaboration with cross function teams 
  • Manage budget, legal compliance, iT requirements, reporting for all partnerships 

Overarching goals of partnerships team:

  • New revenue stream growth: Develop and grow new revenue streams through innovative partnerships 
  • Loyalty Program growth: Expansion of Marriott Bonvoy member footprint in APEC 
  • Engagement: Grow partnerships to elevante member experience, program benefits and retention
  • Localization: Localize Marriott International’s loyalty program(s) through in-market partnerships
  • Awareness: Drive visibility of all MI brands & loyalty program in the market
  • Differentiation: Conceptualize and grow partnerships to create differentiation for Marriott International in Southeast Asia  

CANDIDATE PROFILE 

Education and Experience

  • Degree from an accredited university in Business Administration or related area required. 
  • 6-8 years of experience in partnership development, activation and/or international consumer marketing
  • In-depth knowledge of co-brand card business will be required 
  • Multi-industry partnership development experience will be preferred
  • Experience in managing P&L responsibility of partnerships in Indonesia and Singapore will be preferred 

Key Skills and Experiences

  • Strong bilingual communication skills – English & Bahasa
  • Experience in product development with tech knowledge required
  • Demonstrated ability to run analytics and advanced reporting will be required 
  • Demonstrated ability to balance the interests and demands of multiple stakeholders 
  • International working experience preferred

MANAGEMENT COMPETENCIES

Building Relationships

Customer Relationships & global mindset

  • Shows an understanding of the local culture and business operations to build strong relationship with partners
  • Exhibit global mindset to enable seamless rollout of Marriott global partnerships in APEC
  • Implements programs that promote inclusion and engagement.

Leadership

Communication and Professional Demeanor

  • Actively listens and uses appropriate communication styles to deliver information in an articulate, understandable, and engaging way.
  • Keeps leaders informed about key issues.
  • Models and coaches’ others on displaying a leadership style that conveys confidence and gains respect from others.
  • Promotes a convincing and inspiring vision for the direction of the Company, brand, and team.

Managing Change

  • Presents the need for change in a positive way that encourages commitment and action.
  • Encourages others to identify ways to implement desired changes.
  • Manages stakeholder expectations during change.
  • Develops strategies and provides resources to implement change.

Strategy Development

  • Demonstrates a strong understanding of Company, brand, discipline, and program strategies.
  • Uses data to thoroughly evaluate opportunities and focuses on those with the greatest potential business impact.
  • Uses data to build program strategies and make the business case for stakeholder commitment.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.