Assistant-Catering
Courtyard by Marriott Phuket Patong Beach Resort
POSITION SUMMARY
Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
No Courtyard, nossa paixão é oferecer o melhor atendimento para nossos viajantes, em todos os locais. Foi isso que nos inspirou a criar o primeiro hotel especificamente pensado para quem viaja a negócios. É assim que hoje a experiência Courtyard atende a nossos hóspedes, não importando qual é o propósito da viagem. Procuramos por gente que conquista, que tem paixão em proporcionar uma experiência que supera as expectativas dos hóspedes, curte fazer parte de uma equipe pequena mas ambiciosa e adora aprender a melhorar de forma contínua – tudo isso sem abrir mão da diversão.
Ao entrar para o Courtyard, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.