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The Singapore EDITION
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POSITION SUMMARY

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.

Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: Less than 1 year supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

O EDITION Hotels combina a genialidade visionária do hoteleiro de luxo Ian Schrager, o atendimento de um hotel de mais alto nível e o alcance global da Marriott Internacional, criando uma experiência totalmente inovadora do setor da hotelaria. O EDITION proporciona o que há de melhor em dois universos, equilibrando cuidadosamente diferentes elementos – sofisticação com personalidade, perfeccionismo com individualidade, conforto com carisma e charme. A marca foca em clientes sofisticados e inteligentes, que compreendem qualidade, originalidade, design e excelência em atendimento, mas que querem desfrutar de tudo isso sem as limitações do que é convencional, exigindo atitude num pacote que inclui o excepcional.

 
Mas precisamos de você para criar esta experiência mágica. Procuramos pessoas extrovertidas e autenticamente incríveis, que buscam trabalhar num ambiente inspirador e desafiador e que proporcione orgulho. Um local onde o atendimento vem do coração, e não de um manual. Um lugar onde o desempenho espetacular é contínuo, sempre entretendo e encantando todos os nossos hóspedes.
 
Convidamos você a vir conosco. Ao entrar para o EDITION, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho,​ agir conforme seu propósito, fazer parte de uma incrível equipe global​ e se tornar a melhor versão de quem você é.