Guest Experience Expert
Courtyard by Marriott Danang Han River
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Courtyard'da, seyahat edenlerin ihtiyaçlarını her yerde daha iyi bir şekilde yerine getirmekte kararlıyız. Özellikle iş amaçlı seyahat eden kişiler için tasarlanan ilk oteli kurarken bize ilham veren şey buydu ve seyahatlerinin amacı ne olursa olsun bugün Courtyard deneyiminin misafirlerimize güç vermesinin sebebi de budur. Beklentilerin ötesinde bir misafir deneyimi sağlamak isteyen, bir yandan eğlenirken bir yandan küçük ama tutkulu bir ekibin parçası olmaktan hoşlanan ve kendisini her zaman geliştirmeyi seven çalışma arkadaşları arıyoruz.
Courtyard'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.